Opportunities From: Lost Our Home Pet Rescue

GRATITUDE AMBASSADOR

Please contact Volunteer Coordinator Chris Walker at volunteering@lostourhome.org if you're interested in helping out with the below! Ideal for those who want to help but don't have a chance to get in

In this role, you'll assist the Philanthropy Team by making thank you phone calls or writing thank you cards, helping us personally thank each person who donates to Lost Our Home Pet Rescue (LOH). Here at LOH we know every donation makes a difference and we want to make sure the public knows that too. You will be invaluable in helping us reach this goal and be a big part of the team that inspires the public to continue to donate. Most of this can be done remotely!

An Ideal Gratitude Ambassador will:

• Be reliable and warm

• Have great customer service skills and is comfortable making thank you calls

• Have clear penmanship to assist in writing thank you notes

• Be professional and adaptable

Responsibilities:

• Able to use a telephone (it takes about 1.5 hours to make 50 calls) and can take good notes when talking to donors OR

• Able to hand write letters (we can provide the script if you’d like)

Schedule Needs:

• November – January: Busy season! We will need a volunteer each day, Monday – Friday, for about two hours (we can coordinate the day with you)

• February – October: Available for two hours per week

Thank you for all you do!

Your Friends at Lost Our Home

Admin/Clerical Volunteering

The Admin/Clerical volunteer opportunity changes as our needs change! It may include:

data entryanswering phonescreating Adoption foldersassisting with Foster applicationshelping with medical intake forms and uploading to Shelterluvhelping track volunteer hoursother special one time projects, etc.

These tasks can typically be done at home, though a few may be better completed from the shelter. We'll always specify which.

This opportunity is set up flexibly - if you're signing up new, please email volunteering@lostourhome.org and we can help get you started! We may also reconnect occasionally in effort to adjust the tasks.

Thank you for all you do!

Your Friends at Lost Our Home Pet Rescue

**FRONT DESK CUSTOMER EXPERIENCE SPECIALIST**

Volunteers who respond to this opportunity need to have completed:

Shadow Shift: Link HERE if neededFront Desk Customer Service Specialist Training: Link HERE if needed

We are looking for 1 volunteer per shift to help at our front desk Friday, Saturdays, and Sundays!

WHEN:

Fridays, Saturdays, and Sundays ongoing 

9:30am -1:30pm    1:30pm - 5:30pm

The Front Desk & Customer Service usually involves a mix of:

Greeting guests and providing customer service  Answering phones, emails, and general shelter questions Assisting with incoming deliveries & donationsGathering Food Bank orders to distributeIntroducing potential adopters to cats in cat rooms Hanging out with our wonderful Adoptions team!

Ideal volunteers, once trained, will enjoy people, have relatively consistent availability at an above time slot, and be able to assist on weekends, but come try out the area first with low pressure and see how it goes!

Do note: conversations may at times carry some emotional weight (be about serious topics), though most are quite fun. It's a great crew, and we look forward to having you join!

Please reach out to volunteering@lostourhome.org if you have any questions!

Thank you!